Shipping policy
Shipping Details
Origin of Shipments
All orders are shipped directly from Japan.
Shipping Charges
Shipping charges are calculated based on the weight of your order. The final shipping cost will be displayed during checkout, ensuring transparency and accuracy.
Shipping Timeframes
Estimated delivery times may vary depending on your location. Orders are typically processed within 5-10 business days after payment confirmation.
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- Asia: 5 - 10 days
- Europe: 7 - 15 days
- North America: 7 - 15 days
- Other Regions: 10 - 20 days
Tracking Information
Once your order is shipped, you will receive a confirmation email with tracking details to monitor your shipment.
Customs and Duties
Customs Taxes
Customers are responsible for paying any applicable customs taxes or duties upon the arrival of their package in the destination country. These charges are determined by your local customs authority.
VAT for European Customers
We do not charge VAT for shipments to European customers. However, your local customs office may apply additional charges.
Order Issues
If you experience delays or issues with your shipment, please contact us via contact us page with your order number, and we will assist you as best as we can.