Refund policy

Eligibility for Returns

Return Period
You may request a return within 14 days of receiving your order. Items must be returned in their original condition, unused, and in the original packaging.

Non-Returnable Items
The following items are not eligible for returns:

    • Perishable goods
    • Customized or personalized items
    • Sale items or final sale items

Proof of Purchase
A valid receipt or proof of purchase is required for all returns.

Return Process

Submit a Return Request
Contact us through contact us page with your order number, details of the item you wish to return, and the reason for the return.

Approval of Return
Once your return request is approved, we will provide instructions on where and how to send your item back.

Return Shipping

    • Customers are responsible for return shipping costs.
    • We recommend using a trackable shipping method, as we are not responsible for items lost in transit.

Condition of Returned Items
Returned items must be in the same condition as they were received. Items that are damaged, used, or not in their original packaging may not be eligible for a refund.

Refunds

Processing Refunds
Once we receive your return and inspect the item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 7-10 business days.

Partial Refunds
In some cases, partial refunds may be granted if the item is not returned in its original condition or is damaged due to customer handling.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.